The teenage years are a time of extraordinary change – physically, emotionally, and socially – as young people strive for independence. Their brains are also undergoing rapid development, shaping how they think, feel, and relate to the world around them. It can be a confusing and challenging stage, not only for teenagers themselves but also for the adults who care for them.
Developed in collaboration with children and young people’s mental health specialist Dr Fiona Pienaar, Words Matter has launched a new resource offering practical advice and guidance for parents, carers, teachers, and anyone supporting teenagers.
The comprehensive guide provides evidence-based insights into the developing teenage brain, explaining why emotions can feel heightened and how thoughtful communication makes all the difference. It highlights that the areas responsible for planning, impulse control, and emotional regulation are still maturing, and that heightened sensitivity to criticism and hormonal changes can make this a uniquely challenging time for both teenagers and adults.
Dr Fiona Pienaar explains:
“Teenagers are discovering who they are – developing their identity and sense of self. The words adults use during this time can have a lasting impact, shaping how teenagers see themselves, manage their emotions, and build relationships in the future.”
The resource offers real-world examples to help adults approach conversations with understanding and empathy, especially during moments of conflict, disappointment, or uncertainty. It emphasises that communication isn’t just about what is said, but how it’s said. By modelling accountability, empathy, and emotional repair, adults can help create the psychological safety teenagers need to thrive, helping young people feel heard, valued, and supported as they navigate one of life’s most transformative stages.
Jessica Bondy, Founder of Words Matter, said:
“The teenage years can feel like a rollercoaster – for young people and for the adults around them. This guide is about helping adults feel equipped and confident to connect with teenagers in ways that build trust, resilience, and understanding. The words we choose really do matter – a single conversation can boost a young person’s confidence or leave lasting self-doubt. By choosing our words carefully, we can help young people feel supported, valued, and able to flourish.”